Arduino usb driver


Good afternoon, i recently purchased your bit with the vma100 microcontroller, i tried to install the arduino software but when i tried to install the usb driver(in the device manager) the windows detected that it is an arduino uno but cant install the controller, i added a photo of the problem in this e-mail. When i try to send the code to the microcontroller the option “serial port” is greyed because the the windows cant install the usb driver, how can i solve this problem?

The error in image says that the windows found the device but cant proceed to install the controller
best regards,Luís Freitas !