extruder problem

Hi everyone, I’m new, I have a problem with the extruder, I am attaching a movie, has it happened to someone yet? firmware 2.1.1 original extruder.
https://youtu.be/4oACiF_60vY

Hello Castigamatti,

Possibly the wire (color sequence) of extruder stepper motor incorrect. see instruction manual: https://manuals.velleman.eu/article.php?id=970 Or either a faulty stepper motor driver.

Spare driver can be ordered here:

Regards,
Velleman support