One of tree motor, which move printhead is dead. It doesn’t move at all. There is no noise. It’s just stopped. Can I do something?
Check if the cable is correctly seated in the connector
Also check the voltage on the mainboard
There are other test points
Sorry for late reply. I was away. I checked points you showed on the picture. The voltage is 0,76. It doesn’t help. I exchange the motor guessing, the motor is broken, but it didn’t help.
I have no more ideas what is broken. Is it possible to exchange motherboard? I think at this moment it is the only one solution.
Yes this seems like a faulty motherboard…
Please go to https://support.velleman.eu. Fill in a ticket and mention you’re coming from the forum.
I will notify internally it’s OK to swap
Please use the same email address