I have had my vertex since June of 2015 and use it pretty much all the time. No idea how many spools of filament I’ve gone through, but my printer probably has a lot more build hours than most.
In June I was preheating my printer when the firmware crashed, causing the hot end to overheat and melt the beige plastic part of the hot end. This ruined the brass nozzle as well as the hot end. I also noticed some singeing on the contacts to the print head.
I’m not sure what to do about this. Clearly this wasn’t my fault - the display froze so I wasn’t aware anything was wrong until it started to melt. My printer is out of warrantee but the mainboard isn’t. Would this be caused by the mainboard, and as a result would velleman be happy to test and replace the mainboard as well as the components that it damaged?
Singed contacts: https://i.imgur.com/3or7C3i.jpg
Melted Hotend: https://i.imgur.com/1JNKOKa.jpg
I have been travelling for the past few months so I was not able to post about this sooner.