I’ve just bought your PCSU1000 scope but I’m having issues with the software.
When I launch PCSU1000 executable (either directly or thru the PC-Labs interface), the program starts to load but I get an error window with the message “Open_USB_Device_By_Serial_Number - Invalid Handle.”. No exit possible have to kill program.
I was able to launch it for calibration but second and successive launches always give the error. Un-install, re-installed, using latest version 3.02, no better.
I’m running Windows XP SP2 (with all MS patches) on an HP xw8000 PC. Looking at the Device Manager, I can see the PCSU1000 Oscilloscope device (no error).
What am I doing wrong ?